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Based on 208 reviews
Farol Ltd (Thame)
Good experienced Stihl dealer.
Went there to collect parts.
A very professional and personal service. Great customer care and products are perfect. I highly recommend this company.
All staff are very knowledgeable and friendly and always on the other end of the phone
Good service getting parts for my chainsaw
Very helpful 👌
Had my John Deere petrol lawnmower serviced. Blades sharpened to perfection, runs much better. Fast friendly service.
Fast efficient service, had a ride on mower delivered today within the time specified,the sales guy took the time to demonstrate and made sure the machine was working correctly and we were happy with it. Great experience all round 👍.
Really good service yesterday. Went to pick up my cobra lawn mower sold at a good price. The mower was unboxed, filled with oil and petrol and fully checked. They then took me through the operation and maintenance tasks, and finally helped lift it into the car for me. It certainly made buying a new mower a very easy and enjoyable experience.
Bit slow but good service
Friendly, knowledgeable, professional staff easy parking all on one level good for disabled
No fuss. Good deal
Great spot for tyres with excellent service and price. Fast and efficient tyre fitting when you book ahead, or just drop in. Knowledgeable staff and Covid secure business premises.
Modern agricultural machine business quality products and service
Octavian Iulian F.
Excellent service and very knowledgeable staff. Friendly and efficient. Great prices. I would highly recommend for all your gardening and farming equipment needs.
T M D K.
Went on personal recommendation to Farol and dealt with Richard who was very helpful with info, product knowledge and a deal on Stihl equipent of which I duly bought and are very pleased with.
Great customer service very helpful
Very helpful and friendly. Great place.
Lloyd Berry J.
Very helpful receptionist regarding repairs.Pleasure to talk with such a professional company
Very friendly and professional
Helpful and friendly staff who liked my dog
Very good and helpful staff.....
Pleasant staff and quick tip, can be a little tight there but staff will watch you when you have to reverse, overall no problems!
I purchased from Barry in 2019 a John Deere Z335E Zero turn mower itsa great bit of kit very well built, easy to use, makes a fantastic job and is very easy to service. The operator manual is written in plain english and guides you through the service tasks. Just bought from Farols the service kit for it and it means you can service yourself and not undermine the warranty
Amazing service, great prices and a knowledge base that’s hard to beat.
Good place to get tyres and machinery parts
William george B.
I purchased a Stihl pressure washer from Farols, Midhurst following recommendations from Family.I cannot fault their customer service and advice, particularly Harry.I would definitely recommend.
A lot of mud
Great shop. Helpful staff. Great customer service
Ioan Silviu V.
Great John Deere Dealer. So helpful on parts. Sales team are brilliant backed up by a great after sales service and workshop.
Szybko i sprawny rozładunek miła obsługa nawer po polsku.
Quicker than a Formula1 pit stop...and a lot cheaper too......Excellent
Ordered parts in hassle free, knowledgeable staff.
Very good staff and well run business
Great store for your garden and lawn care machinery plus more. Friendly and helpful professional staff.
Great john deere dealer 10+++
Fast courteous service right part first time.
The staff are very knowledgeable especially the one that looks like Shaggy from Scooby-Doo. They quoted all my parts and machines I request and supplied quicker than anyone else. Thanks
Really enjoyed our visit this morning. Staff were friendly, polite and helpful without being pushy. Already found my next mower, along with a nice winter hat. Would recommend you check it out if you are wanting all things tractor!
Helpful busy people, Farol is a farmers company and quite expansive with a number of branches. However, they do offer a good service to the individual as well and stock a range of up market products for gardeners and landscapers. Helpful staff and wide stock of big mowers, chain saws etc with a good stock of spares and an added plus just viewing the huge machinery and John Deere tractors outside always makes it a good visit
An excellent dealership with Barry Sharp offering some sharp deals. Barry also was very helpful after the sake and visited my home twice to lend a hand. Thanks very much.
Nico van den B.
Anita van H.
Just to let you know we took delivery of our new JD X126 today. Barry did a great job and took trouble to show us all the things we needed to know. He’s a passionate employee who is clearly willing to go beyond what is normally expected. 👍🏻👍🏻. Very happy with Farol. We like dealing with family businesses and people who care about customers👍🏻👍🏻
Best tractor dealer. Aftercare and service is 2nd to none and will always do the little extra for regular customer. We use for more than 8 years now
Agri Plant Solutions Ltd Marcus S.
Good service from courteous and knowledgeable staff.
Always helpful and knowledgeable
Popped into Farol today looking for a chain saw. The sales assistant Keith was very helpful and knowledgeable. Felt relaxed and under no pressure to buy, they had what we wanted in stock for a good price. Would be happy to recommend them.
Good place for your small mowers and big tractors well good
Very helpful and efficient couldn't ask for anything more
A large mower sales and repair shop selling anything from the smallest mower to extremely large equipment. Staff very helpful
Friendly helpful staff
Excellent service! 😊
Outstanding and very interesting
Bit daunting walking into such a big agricultural type of dealers but once I was seen too I was served by a friendly knowledgeable assistant. Products choices explained to me and alternatives offered and goods brought out to me and opened and tested. Great service, great product range for DIYers right up to professionals, will be back again one day.
Very helpful staff. Keen prices. If what you require is not in stock, they will get it typically in 3 days or less.
Amazing customer service; stopped in on a Saturday morning to find an obscure part - they didn't have stock but literally bent over backwards to try and get me on the road again (well, canal - after a boat engine failed!!). Many thanks!!
Friendly helpful staff
Excellent service today, thank you
Customer service in this place is superb. Highly recommended.
Thomas Mulvihill Bike R.
Extensive range and great service department
Great group of guys with a wide array of tractors, from municipal to agricultural.
Really good value. Simon and Chris most helpful
Benjamin Smith G.
Good services but over priced
Always a laugh over there, running around the yard trying to locate a forklift!!! Happy helpful lads, beautiful sunny day.
Good stock of garden machinery, efficient and quick servicing
I don't buy much from here but when i do the staff are never in a rush to serve you. Waited 5 mins a couple of days ago while 7 people sat at their desks talking to each other......all I had was a tub of grease and some gloves. I thought customer service was paramount!
Went to buy a stihl hedge trimmer, was told in stock. Very helpful staff and good price. Will visit again.
If you need agricultural machinery, small digger, services or parts... that's the place what you looking for.
Great place for all your gardening and farming stuff. Helpful staff
Just look for the john deer tractors on the forecourt. Depending on which way you approach from you have to turn before the petrol station if coming from A5 and drive around the back of petrol station to get to carol yard not hard to see what needs to be done. Just watch out for all the cars can be tight.
Great tyre fittings service
Friendly, knowledgeable staff, vasts stocks
These guys are so lovely. We always come here for the price but the service is premium.I had a problem today popped in and they helped me and did not even charge.Thanks Farol You Guys are amazing!
Very helpful and always willing to go the extra mile for you whether it's machinery sales or parts
Made to feel welcome a great team
Pure professionalism ✌
Always a fantastic services and good prices
Based on 61 reviews
Fantastic customer service at Farol Tyres (Thame) after I suspected I may have a puncture. The friendly and polite staff looked at the tyre straight away even though I turned up at 8:30am unannounced. All sorted within 15-20 minutes, luckily no puncture but it was so reassuring to have the check. Thank you!
Fantastic parts service for my J Deere ride on mower .Spoke to Simon Campbell at 3pm had parts in Devon next morning ...Thanks Simon and all the Farol team...
Matt James B.
These are the nicest most helpful people ive come across 5 star service by Richard & Ted many thanks for there Prompt service
Søren Østergaard P.
Brilliant service this morning from tyre department in Thame, didn't take advantage of someone who doesn't know anything about tyres! Thank you!!
Cracking Service from the team in Great Shefford this morning! Phoned at 8.30 and everything was ready for me to collect half an hour latter!
And thanks for being open on a Saturday morning - saved my bacon!!! :D
And thanks for being open on a Saturday morning - saved my bacon!!! :D
A Fast friendly and fantastic service!!
Absolutely fantastic service by Simon.
Thomas Stephen S.
Very helpful and a quick service
superb quality company
Excellent service from great shefford today
Ashley Shaw P.
Pieter Van N.
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